Last updated: 3 May 2026 · Operated by Formir Technologies Private Limited
Faceify Labs is a discovery platform — we list deals from partner clinics and connect patients with those clinics. We do not perform medical procedures and we do not collect payment from patients for deals.
To cancel a claimed deal, simply do not attend the appointment. Because no payment is taken by Faceify Labs, there is nothing to refund. If the clinic has already confirmed an appointment and you cannot attend, contact the clinic directly to cancel or reschedule.
If you have a dispute with a clinic — they did not honour the deal price, refused to book you, or failed to contact you — email ceo@faceifylabs.com with the deal title. We will follow up on your behalf.
A Day Pass is a 24-hour, non-recurring purchase. It does not auto-renew, so no cancellation is required. You may stop using the Day Pass at any time; refund eligibility is governed by our Refund Policy.
Surgeon and clinic plans bill monthly. To cancel a subscription:
Cancellation takes effect at the end of the current billing cycle. Access continues until that date. We do not pro-rate partial months.
To delete your account permanently, email ceo@faceifylabs.com from the account email. We confirm and delete within 7 calendar days, in line with our Privacy Policy.
Related: Refund Policy · Terms of Service · Privacy Policy